Here are a few strategies to help you figure out what is happening:

1. Is there a small screen that popped up to tell you that you are missing information? If so, follow the instructions in the pop up screen.
2. Did you fill in all of the information requested on the page? If not, complete any missing information and proceed.
3. Try clicking the “Next” button on the bottom of the screen one more time. Sometimes it takes a moment to load all of the information you entered.
4. Reload your page and check to see if your computer is still connected to the Internet.
5. Do not use any special characters (&%$^# etc) and round up all numbers. For example, if  69.7% of the children you serve are from low income families, enter 70%.
   

If these don't work, reload your page and check back in a few minutes. Still having problems? Please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .