Thursday, February 23, 2012
   
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First Book National Book Bank - Contents
Book Bank - General Questions top
1 What is the First Book National Book Bank?
2 How do I encourage the First Book National Book Bank to host a book distribution in my community?
Book Bank - Getting Started top
1 How do I access the Book Bank?
2 I've logged in at http://www.firstbook.org/rg, but I still can't find the link to the Book Bank. Where is it?
3 Where is the next Book Bank distribution going to be?
4 How do I know when a new application is available online?
Book Bank - Technical Issues top
1 I've logged in but there is no link to the Book Bank. Where is it?
2 The application won’t let me go to the next page. What do I do?
Book Bank - Selecting Titles top
1 Will I be able to choose which titles my organization receives?
Book Bank - Applying for Books top
1 Overview - The Application Process
2 How much will it cost to ship books I've received from a distribution?
3 I've logged in at the Recipient Group Online Resource Center but I still can't find the link to the Book Bank. Where is it?
4 The status of my application says "approved" but I haven't received an e-mail from First Book.
5 How do you select which books I receive? Will I get a variety of titles based on the books I ranked with a "yes"?
6 How do I fill out an application for books from a National Book Bank distribution?
7 Do I have to request books for all of the children in my program?
8 My application was denied. Can I apply again?
9 How many books will I receive if I apply?
10 How will I know that I’ve completed my application?
11 The application won’t let me go to the next page. What do I do?
Book Bank - Receiving the Books top
1 If I apply for books, can they be shipped to my program, storage facility or even to my home?
2 I didn't receive all the books that I applied for from the National Book Bank. Where are the rest?
3 I never received the books I was supposed to be shipped from the National Book Bank. Where are they?
4 I'm picking up books from a First Book National Book Bank book distribution. What should I bring with me to the distribution site?
5 I'm picking up books from a National Book Bank distribution. What type of vehicle should I bring?
6 When will I receive notification about where to pick up books?
7 Someone besides the person who completed the online application is going to pick up the books. What do I do?
8 Will I be charged for books that I pick up from a First Book National Book Bank distribution?
Book Bank - Payment top
1 How much will it cost to ship books I've received from a distribution?
2 Can a third party pay my invoice?
3 Can I use my UPS account to pay for the shipping of books from the First Book National Book Bank?
4 Why did I receive an invoice from the First Book National Book Bank?
5 How do I pay my First Book National Book Bank invoice?